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Terms & Conditions

Roaming in the EU.

Roaming rates across the EU are being aligned. This means new, improved rates. From the 1st July 2011, roaming rates throughout the EU have been capped at 42.69c for making calls within the EU and back to Ireland, 13.21c to receive a call within the EU from anywhere in the world and 13.21c to send an SMS within the EU and back to Ireland.

 

How to get in touch when you’re abroad.

  • Three Customer Care: 1913, or where short dial isn’t available: +353 83 333 3333.
  • Three Voice Mail: 171, or where short dial isn’t available: +353 83 333 3171.

 

We’re committed to getting you the best rates for each EU country you roam in.

On arrival you’ll receive this SMS:

  • SMS in country of arrival [EU] – Bill Pay & Prepay From Three: EU to EU: It’s 42.69c p/m to make calls; 13.21c p/m to receive; 13.21c to send SMS, 50.82c for MMS & max €4.07/MB to use web. Free info +353833333330. Emergency No 112.
  • Advice of charge message: 1740 Customers can text “START” or “STOP” to start or stop the advice of charge roaming message.

For more info, freephone +353833333330 or text country name to 1747 to find out basic pricing information.

Terms & Conditions

From 16th March 2010, Three Ireland customers will have an automatic €50(excluding VAT) i.e. €61.50 (including VAT) limit on data usage, but Three Ireland customers can change this limit to a different amount by contacting Three Customer Care. This is to prevent you getting an unexpected bill from using data whilst abroad. To help you manage this, we will send you an SMS notification when you have used 80% of your allowance and a second notification when you have used 95%. See the EU Roaming FAQ section for further information.

Rates apply from 1 July 2010 to all Three Ireland customers. Rates apply to voice calls (made and received within the EU) and to text messages sent within the EU. Prices shown are in cent per minute and are inclusive of VAT. A 30 second minimum call charge applies when you make a call, thereafter per second billing applies. Calls received are charged per second.

You can get these great rates on Prepay & Flexifix in the following countries: UK, Northern Ireland, Austria, Belgium, Bulgaria, Canary Islands, Cyprus, Czech Republic, Denmark ,France, Germany, Greece, Guadeloupe, Hungary, Italy, Lithuania, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden.

You can get these great rates on Bill Pay in the following countries: UK, Isle of Man, Jersey, Guernsey, Northern Ireland, Austria, Belgium, Bulgaria, Canary Islands, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden & Vatican City.

The 3 Like Home rate still applies when you’re on a Three network (even outside Europe). So you can use your flexi – units minutes and receive calls for free.